National Grid came to us to produce a public service roadshow responsible to educate and solicit feedback from natural gas customers in the downstate New York region. We distilled a 100+ page report detailing extremely complicated natural gas supply and demand scenarios into easy-to-understand assets that would make sense to the general public.
With the sudden outbreak of the COVID-19 pandemic, we needed to shift quickly from in-person gatherings to live streaming events that would educate and engage with the same effectiveness. We didn't miss a beat. Our dynamic website, custom illustrations and videos, and feedback survey made it possible for residents to get informed and have their voices heard.
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