01
Challenge
PayPal's DIE&B content was spread across roughly 12 pages and three subdomains. The experience was hard to manage and did not meet accessibility expectations.
PayPal
PayPal achieved a consolidated, WCAG 2.1 AA compliant Diversity, Inclusion, Equity & Belonging web experience through a content strategy, UX, copywriting, design, and development project built by Millennium.
How we made it happen:
</>Content Strategy
PUX Design
DWireframes
How did Millennium make the PayPal project happen?
Millennium made the PayPal project happen through research, content consolidation, accessible design, and modular front-end development. The work helped PayPal move scattered DIE&B content into a clearer corporate site experience.
Strategy
Millennium reviewed competitor experiences and defined a better information architecture for PayPal's DIE&B content. The team aligned the structure with PayPal's brand guidelines, audience needs, and CMS requirements.
Content
Millennium reduced content from multiple sources into a unified voice and message. The final structure supported customers, partners, employees, and stakeholders.
Accessibility
Millennium designed and developed modular pages that supported WCAG 2.1 AA compliance. The team created accessible infographics with proper contrast and screen reader compliant alternative text.
What results did this project achieve?
This project gave PayPal a consolidated, accessible DIE&B web experience that reduced content sprawl and improved content governance.
12 Pages
Content Consolidation
PayPal's DIE&B content was reduced from roughly 12 scattered pages into a focused page structure.
3 Subdomains
Content Migration Scope
Millennium helped move content from three separate subdomains into PayPal's main corporate site experience.
2 Pages
Final Content Structure
The final experience included one DIE&B page and one Supplier Diversity page.
WCAG 2.1 AA
Accessibility Standard
The new pages were designed and coded to support PayPal's accessibility requirements.
How did Millennium improve PayPal's DIE&B content structure?
Millennium improved PayPal's DIE&B content structure by consolidating scattered content into two clear pages. This made the experience easier to understand, easier to maintain, and better aligned with PayPal's corporate site.
PayPal needed to speak to customers, partners, employees, and stakeholders. Millennium used competitor research, UX recommendations, and wireframes to define the new structure before design began.
The final page structure focused on DIE&B and Supplier Diversity. Each topic received a clear purpose and reduced the need for users to move across disconnected pages.
Outcome: PayPal received a more focused content experience built for clarity, governance, and accessibility.
How did Millennium support accessibility and CMS integration for PayPal?
Millennium supported accessibility and CMS integration by designing modular, WCAG 2.1 AA compliant page components. The code was built to help PayPal's development team integrate the pages into the existing CMS.
The team created infographics with accessible contrast ratios and screen reader compliant alternative text. The design followed PayPal's existing corporate site patterns while PayPal's brand team continued updating the broader style guide.
Technologies: CMS Integration, Modular Front-End Code, Accessibility Best Practices
Outcome: PayPal received accessible, brand-aligned page code prepared for CMS integration.
Results
What did the client think of the project?
Client Name: Title: Company: PayPal
Title:
Company: PayPal, PayPal
Content Strategy
Need a similar solution?
Millennium helps organizations consolidate complex content, improve accessibility, and build digital experiences that support business goals. If your content lives across too many pages, platforms, or teams, a focused UX and content strategy project creates a clearer path for users and internal teams.
Recommended services: Content Strategy, UX Design, Copywriting, Accessibility Audits, Web Design, Web Development, CMS Integration
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